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Program Access Settings

Written by Keagan McMahon

Program access determines who can register for your Program and which roles they are eligible for. This allows you to run targeted Programs (such as high-potential mentorship Programs) or open Programs across your organization, while maintaining control over participation.

How Program Access Works

By default, no Users have access to a Program. Users must be granted access before they can be invited and complete registration.

This helps you:

  • Control exactly who can register

  • Track which Users have been granted access

  • Monitor invitation status and engagement

Note: Granting access does not automatically send an invitation. Invitations must be sent manually or through enabled invite methods.

Turning On Registration

Before granting Program access or inviting Users, you must complete registration setup and turn registration on.

  1. Navigate to Registration → Setup.

  2. Complete each item in the checklist by selecting Mark as Done. This includes importing Users, configuring questionnaires, reviewing notifications, and setting up matching.

  3. Once all steps are complete, click Turn On Registration.

Tip: Turning on registration does not notify Users until participants are added and invitations are sent.

After registration is enabled, you can manage access from the Registration → Invite & Track page.

For more detail, see Turning Registration On/Off .

Invite & Track Overview

Once registration is turned on, the Invite & Track page displays two tabs:

  • Users with AccessUsers who are eligible to register

  • Registered UsersUsers who have completed registration

When a user completes registration, they automatically move from Users with Access to Registered Users.

Users with Access

The Users with Access table shows all Users who have been granted access, including:

  • Assigned role(s)

  • Invitation method

  • Date the invitation was sent

From this table, you can monitor participation, resend invitations, and manage access.

Add Users

Select + Add Users to grant access. You can add Users in several ways depending on how targeted your Program is.

Add Specific Users

You can add individuals by either pasting email addresses or selecting Users from your Users table.

When you paste emails or select Users from the Users table, the role you assign applies to all selected Users at once. Roles are set for the whole selection rather than one User at a time.

Note: When you add Users by pasting emails or selecting from the Users table, only those Users are invited, and only if they have not already been invited.

Paste Emails

Paste one or more email addresses, then proceed to assign roles.

Note: The role you select applies to all pasted Users. Review and set the correct role for the group before sending invitations.

From Users Table

Select Users individually or in bulk from your existing Users table. Assign roles to the selected Users using Bulk Actions, then proceed to the invite step.

Note: A User's current role access is no longer shown directly in the Users table. To view a User's current access, click the last column in their row.

Add Everyone in Your Organization

This option grants access to all Users in your organization, allowing them to register for any available role.

Tip: Use this option for open or organization-wide programs where participation is not restricted.

Note: This option is not available for Absorb-integrated organizations where admin visibility is restricted. See: Absorb LMS Integration > Admin Visibility of Users in Together.

Add Users with a Filter Rule

Use filters to automatically grant access based on User attributes such as department, level, or other profile fields.

Only Users who meet the defined criteria will be granted access.

After you create a filter rule, the list displays all Users in your organization rather than only those who match the rule. To confirm whether a specific User was granted access, search for them by name and check their access.

Note: If you click Send Invitations Now, all eligible Users who have not yet been invited are invited.

Role-Based Access Control

For programs with multiple roles (Mentor, Mentee, Colleague), you can control access at the role level.

For each role, you can:

  • Allow all Users to register

  • Restrict registration to Users who meet specific criteria

Tip: This is useful for limiting mentor roles to experienced employees while keeping mentee roles open.

When restricting access, select + Add Access Rule to define criteria.

After configuring rules, you can verify access for specific Users by searching for them by name.

Eligibility Recalculation

After you modify access rules or add Users to the Program, registration eligibility is recalculated across your entire organization. While this recalculation is in progress, the page shows a waiting state and you cannot make further changes to Program access.

This typically takes a few seconds for smaller organizations and scales with organization size. For organizations with tens of thousands of Users, it can take two to three minutes.

You can navigate away from the page during recalculation. Eligibility continues to update in the background, and your changes are applied once it completes.

Invite Methods

After granting access, you can invite Users using one of the following methods:

  • Registration invitation email

  • Registration link

  • Automatic invites

Note: You can choose to send invitations immediately or share the registration link manually at any time while registration is open.

Registration Invitation

Send invitation emails directly from the platform. Users must open the registration email and click the “Register” link to complete their registration. Alternatively, they can log in to their account and select “Register” directly from the program page.

You can send invites individually or in bulk using Bulk Actions. Note: Receiving the registration email does not complete the process. Users must also fill out their matching profile to finalize registration.

After the initial email, Users may receive follow-ups:

  • Reminder after 2 days

  • Final reminder after 20 days

  • Welcome email after registration

Tip: Review and customize these emails in your Program’s email settings to match your organization’s tone.

Share a registration link via internal channels such as Slack, newsletters, or intranet posts. Tip: Admins should confirm the correct public registration URL and include it in employee-facing materials to ensure users land directly on the application page.

Only Users who have been granted access can register using this link.

Note: Users without access will not be able to register, even if they have the link. Tip: Ensure employees are provided with the correct public registration link to avoid confusion and access issues.

Automatic Invites

Enable Automatic Invites to automatically invite new eligible Users.

Invitations are sent automatically when:

  • Registration is turned on

  • The user meets any defined access criteria

Tip: Use automatic invites to reduce manual effort when onboarding new employees into ongoing Programs.

Registered Users

The Registered Users table shows Users who have completed registration, including:

  • Selected role(s)

  • Invitation date

  • Registration date

  • Welcome Email Sent date

  • Welcome Email Status

You can update role eligibility from this table using the Action menu or Bulk Actions. Note: If a user does not appear as an available mentor, confirm that they have completed their registration by filling out their matching profile.

Note: Users are not automatically notified when granted access to additional roles. Follow up manually if needed.

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