At Together, we’re here to make your implementation process smooth and easy with a little help from Arrows! 🛠️ After your onboarding call with your dedicated Implementation Manager, you'll be added to an Arrows Onboarding Plan—a custom plan just for your team to guide you through every step of launching your mentorship program 🚀.

How to Use Your Onboarding Plan:

Each task in your plan comes with 4 options to interact with:

  1. Mark Done: Once a task is complete, hit "Mark Done" to move on to the next one!
  2. 📅 Reschedule: Need more time? You can change the due date on tasks with deadlines.
  3. 🔄 Reassign: Each task is initially assigned to your team's Point Person, but you can reassign it to others. For example, assign the Integration task to your IT contact—they’ll get reminders and access to helpful guides.
  4. 🗨️ Comment Bubble: Got a question? Click the comment bubble at the bottom of any task to ask your Implementation Manager or tag a teammate. They’ll be notified right away!

 

The 10 Steps to a Successful Launch 🌟

Here’s what Arrows will guide you through, step by step:

  1. Getting Started 🎬
    Take a 10-minute product tour to learn the basics: building programs, inviting users, tracking reports, and more.
  2. Prep Phase ✏️
    Set up your organization's settings and invite your IT team to complete necessary integrations. At this time, we recommend importing user data. 
  3. Program Build 🛠️
    The most important part! Build your mentorship program(s) with Arrows’ guidance. This could take around 3 hours, depending on your program setup.
  4. Review Email Templates 📧
    Customize your Registration and Pairing email templates to fit your program.
  5. Enable Integrations ⚙️
    Double-check that all integrations are set up properly before testing and launch.
  6. Optional Enhancements
    Want to go the extra mile? Arrows suggests optional tasks like setting up a Kick Off event or adding more content for your users.
  7. Testing 🧪
    Ensure everything is ready to go with our testing guide. 
  8. Pre-Launch Review 🔍
    Schedule a 45-minute review with your Implementation Manager to go over any final details and to make sure your program is launch-ready.
  9. Launch Registration 🚀
    Send out invitations and track registration progress.
  10. Launch Matching 👥
    Start matching participants and create a program survey to gather feedback.

 

We’re excited to see your mentorship program come to life! 🌱If you need help along the way, reach out to your Implementation Manager through the comment bubble on any task 🗨️.

Let’s make your launch a success! 🌟

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