The Event Attendance feature allows admins to track participant attendance for Together events. This feature simplifies tracking attendance, allowing admins to reference all their RSVP and attendance data for their programs in one place.

Importing attendance data automatically

Events that can import attendance data from your selected video conferencing service will automatically retrieve the data 30 minutes after the event concludes. Users are marked as "Attended" if they were present in the Zoom or Teams Meeting for 5 or more minutes.

After pulling in attendance data, a link to the Zoom report for the associated meeting will be displayed above the Event Attendance table. Clicking the link will allow you to view the full details of the attendance report in Zoom.

Note: For Together to retrieve attendance data for Teams meetings, the meeting organizer/admin must grant additional permissions to the platform. If these permissions have not been set, the integration status will be displayed beneath the Teams meeting as “Not Configured”

Setting up your event for automatic attendance

In order to have an Event automatically pull attendance data from Zoom:

• Create the Event with a Zoom Integration: Ensure that your event was created directly through Together with the Zoom integration enabled. Custom webinar links won’t support automatic attendance tracking.
• Ensure that the correct Zoom app integrations have been configured

There are two types of Zoom app integrations with Together, both necessary for full Event Attendance functionality:

• Together Platform: User-level Zoom app used for attaching web conferencing to end-user sessions and events.
• Together Platform for Admins: An account-level integration specifically for pulling Zoom attendance reports. Reporting is available on all Zoom events, and past event attendance data can be synced manually from the Attendance page.

Setting attendance manually

Admins can set attendance manually for events as needed. This option is useful for events where Zoom integration isn’t available or when manual adjustments are necessary. This can be completed by heading over to your Event and selecting the Attendance tab. 

From this tab, admins can manually set attendance on users individually, or in bulk.

Syncing automatic attendance with manual overrides

If you have previously set attendance manually for users, importing attendance data from Zoom will override those manual statuses with the information from the Zoom attendance report.

• If a participant was marked as “Not Attended” or “Excused” but attended the Zoom session, their status will be automatically updated to “Attended” according to Zoom's report data.

• Users who were manually marked as "Attended" will not have their status changed to "Not Attended," even if they do not appear in the Zoom report data.