Overview
This document provides instructions to your IT team on how to grant access to the UKG Pro HCM for integrating the company organization chart with Together.
Background Information
UKG Pro is a set of APIs that allow apps to integrate with a UKG organization's HRIS data. A system administrator can create a set of authorized credentials by registering a web service account. This service account has a defined scope of rights, and it is with these credentials that the app accesses protected information, such as employee titles.
Each service account has a unique API key and username and password.
For the purposes of integrations with Together, only read access is required. Together will not make any writes to your HRIS data.
Step 1: Generate a new web service account for Together
Login to UKG Pro as a system administrator
Head to System Configuration > Security > Service Account Administration
Begin adding a new service account.
Enter a new username and password for the service account. A suggested username is TogetherIntegration, however, you may choose any username and password that fit your organization's security standards.
Enter the system administrator's email in the email field.
Under the Web Service scopes, choose the scopes listed in the table below
Hit save, and obtain and hold onto the provided User API key, username and password.
Obtain the Customer API key from System Configuration > Security > Web Services
Obtain and hold onto the Customer API.
Note down the root URL of all of the web services above, e.g. https://service4.ultipro.com/
Scopes
Scope |
Permission |
Personnel integration |
View |
Employee Person Details |
View |
Company Configuration Integration |
View |
Completing the integration
Head to the Settings > Integrations page in Together where you can enable your integration. On this page, click "New Integration" under the HRIS Integration section and then click the blue "Set Up" button. Next, select UKG Pro.
From here, enter in the User API key, Customer API key, root URL, username and password into the form and click the "Submit" button to test your connection and begin syncing in user data:
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