How does it work?

Article author
Joey
  • Updated

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Registration

You will receive an email and/or a link to register for the mentorship program from your organization's admin. When you register, you will be asked to complete a questionnaire.

 

If you are a mentee, the results will recommend a number of mentors for you to choose from. If you are a mentor,  after you have completed the questionnaire, you will wait for a mentee to choose you. An admin also has the option to set pairs with assistance from the algorithm on their own.  

 

Profile & Preferences

You will be prompted to create your profile prior to answering the questionnaire. If you want to make changes, log into the platform and navigate to Profile > Edit. Additional preferences can be changed in the tabs below.

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Pairing

As a mentee, you will receive an email to prompt you to select your mentors. You will be able to select up to a certain number of mentors. The selected mentors are ranked in order. The first mentor on the list will receive an email and have up to 3 days to accept or decline the mentee.

 

If the mentor accepts, the pairing is set and both the mentor and mentee will receive an email to confirm and prompt the scheduling of a session.

 

If the mentor declines or does not answer within 3 days, the mentee's next mentor choice (who is still available) will receive an email to accept or decline the mentee. 

 

If an admin decides to auto-pair all mentees and mentors, no emails will be sent out for mentees and mentors to make decisions.

 

Tip: Mentors receive emails to approve of taking on a mentee on a "first come first served" basis. As a mentee, you would want to choose your mentors as soon as possible before the mentors that you have in mind get paired with another mentee because they asked first.

 

Scheduling

A mentee and mentor both have the ability to schedule a session with each other. Go to your home page and click on the mentor you would like to book a session with. Click into a session that has not been scheduled yet and click Book Session

 

View this article for more information on how to book a session: https://togetherplatformsupport.zendesk.com/hc/en-us/articles/4402694459675

 

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