What if my mentor is not a good fit?

Article author
Joey
  • Updated

1-on-1 Programs:

If you feel that your mentor is not a good fit for you, you can begin to end the pairing early by clicking the > arrow next to your mentor's name on your home page. However, depending on your organization's setup of the program, you may need to have your request to end pairing approved by your administrator.

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Click on "End Pairing".

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You will be prompted to provide a reason. If you select "Other," please add your reason in the text box provided. You may also checkmark the option "I'd prefer not to be paired again with this person in the future." This information will be passed along to your administrator. Click Stop Pairing when done. 

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Feedback to your administrator as well as to your mentor will be requested. Your mentor will be notified of the decision to end the pairing early. You and your mentor will re-enter the pairing pool to be available to pair with another person. 

Group Programs:

In a group program, if you feel that your group isn't the right fit for you, you have the ability to leave the group. However, depending on your organization's setup of the program, you may need to have your request to leave or change groups approved by your administrator first. 

To leave your current group you can click on the group from your home page and then the Leave Group button:

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Have more questions? Submit a request here or reach out to us at support@togetherplatform.com!

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