Keagan McMahon

Keagan McMahon

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8. Launch Matching
Launching MatchingFinal Steps:Before you launch matching, there are a few tasks we recommend you review on the Matching () page: Verify match type and labels Review agendas Review match end setting...
  1. Curated by Together 👋
  2. Together Essentials: An Admin Guide 🪄
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3. Scheduling Sessions & Post-Session Feedback
English Version:  French Version:  Spanish Version:  Have more questions? Submit a request  here  and let us know how we can help!
  1. User Center 👨‍💻
  2. Together User Guide (Video Playlist)
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Active Users and Billing
How Do We Define an Active User?A user is considered active in any month in which they are in at least one match. You can see your current active matches from each of your program(s) home page: You...
  1. Admin Center 🚀
  2. FAQs for Admins
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(Video) How to Be a Great Mentee & Mentor
English Version:   French Version:   Spanish Version:   Have more questions? Submit a request here and let us know how we can help!
  1. User Center 👨‍💻
  2. Together User Guide (Video Playlist)
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How do I Review Terminated Users?
Once you have your program(s) up and running, the next step in the process is learning how to maintain it. One of the key aspects of maintaining your program(s) is by managing who can access the pl...
  1. Admin Center 🚀
  2. FAQs for Admins
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Together Support - Support Model & SLA by Plan
Together aims to offer high-quality support for our clients. For more information on the level of support you can expect included with your plan, please refer to the chart below: Plan Support Mode...
  1. Admin Center 🚀
  2. FAQs for Admins
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How to Customize Your Tables
Working with your organization's data is a critical aspect of understanding how your program is doing. Having the ability to customize what you need and how you would like to view it is something w...
  1. Admin Center 🚀
  2. FAQs for Admins
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Importing User Data: Uploading via CSV
There are a number of different options to add your users to the Together platform, the three main options we support are: Adding users/admins manually, one at a time Integrating with your HRIS sys...
  1. Admin Center 🚀
  2. FAQs for Admins
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How to Invite an IT Admin
Before you launch your mentorship program, you will want to make sure that your organization has all of your integrations configured and ready for your users. An important first step in configuring...
  1. Admin Center 🚀
  2. FAQs for Admins
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How to Help Reset a Users Password
As an admin, sometimes it can be helpful to help your users reset their passwords if they run into trouble remembering them or signing in. We've made this easier for admins by allowing you to send ...
  1. Admin Center 🚀
  2. FAQs for Admins
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