FAQs for Admins
Samar Sanghera
How to Manage Guest Accounts
Guest Accounts in the Together mentorship platform offer a flexible way to provide mentorship opp...
My Team View - for Managers
The My Team page makes it easy for managers to see how their direct reports are engaging in learn...
Login and Access Settings
Managing login and access settings in Together is essential for controlling how users sign in and...
Certificates in Together
Certificates are an excellent way to provide recognition for participating in a mentorship progra...
Badges in Together
Availability: Badges are only available to organizations on the Enterprise and Professional Tiers...
What are Personalized Agendas?
Personalized Agendas leverages the latest advances in AI to allow each pairing to have a bespoke...
How do I Manage My Programs?
Managing your mentorship programs is now simpler than ever. On the 'Programs Page,' as an admin, ...
Importing User Data: Uploading via CSV
There are a number of different options to add your users to the Together platform, the three mai...
Profiles & Algorithm
The Profiles & Algorithm section in Together allows admins to configure and manage participant ...
How to Invite an IT Admin
Before you launch your mentorship program, you will want to make sure that your organization has ...
How to add admins and grant permissions
When you're looking to add a new admin to your platform and grant specific permissions, start by ...
Hide Calendar/Zoom Integration Options
As an admin, you may want to limit or hide the integration options that are available for your pa...
Adding Program Support Contacts
Often your users might have questions about your program that can only be best answered by yourse...
Participant Migration
As administrators, you often need to migrate participants from one program to another. Whether it...
How to Help Reset a Users Password
As an admin, sometimes it can be helpful to help your users reset their passwords if they run int...
How to Customize Your Tables
Working with your organization's data is a critical aspect of understanding how your program is d...
How do I Review Terminated Users?
Once you have your program(s) up and running, the next step in the process is learning how to mai...
What's the difference between a Cohort, Evergreen, and Group program?
Together offers support for three different types of mentorship programs, that broadly fit into t...
Active Users and Billing
How Do We Define an Active User?
A user is considered active in any month in which they are in a...
Joey
How to Add a Personal Assistant
As an admin, go to the Users table.
Find the user that you would like to give Personal Assistan...
Early Adopters Program
The Early Adopters Program is a chance for our customers to shape the future of the Together Plat...
Together Pricing - How much does it cost?
Curious how much it might cost to get your organization's mentorship program(s) running? The good...
Together Support - Support Model & SLA by Plan
Together aims to offer high-quality support for our clients. For more information on the level of...