FAQs for Admins
Samar Sanghera
How to Manage Guest Accounts
Guest Accounts in the Together mentorship platform offer a flexible way to provide mentorship opp...
Reusing Questions From Another Program
You can start by logging in to your Together Account and selecting your program. From here, you c...
Importing User Data: Uploading via CSV
There are a number of different options to add your users to the Together platform, the three mai...
Organization-Wide Fields: Importing Data and Converting Questions
What are Organization-Wide Fields?Â
Organization-Wide Fields (Org-Wide Fields) bring an update to...
How to Invite an IT Admin
Before you launch your mentorship program, you will want to make sure that your organization has ...
How to add admins and grant permissions
When you're looking to add a new admin to your platform and grant specific permissions, start by ...
Hide Calendar/Zoom Integration Options
As an admin, you may want to limit or hide the integration options that are available for your pa...
Adding Program Support Contacts
Often times your users might have questions about your program that can only be best answered by ...
Participant Migration
As administrators, you often need to migrate participants from one program to another. Whether it...
How do I Archive a Program?
When your program has come to an end you can archive it to save the content and history of the pr...
How to Help Reset a Users Password
As an admin, sometimes it can be helpful to help your users reset their passwords if they run int...
How do I duplicate a program?
Duplicating a program can be very useful for several reasons, you can save time in the creation o...
How to Customize Your Tables
Working with your organization's data is a critical aspect of understanding how your program is d...
What's the difference between a Cohort, Evergreen, and Group program?
Together offers support for three different types of mentorship programs, that broadly fit into t...
What is Peer Mentorship?
Peer mentoring is a form of mentorship where colleagues guide one another. This is especially use...
How do I Enable/Disable Peer Mentorship?
If you feel that Peer Mentorship is not a fit for your Evergreen program yet, you can easily disa...
Active Users and Billing
How Do We Define an Active User?
A user is considered active in any month in which they are in a...
Joey
How to Add a Personal Assistant
As an admin, go to the Users table.
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Find the user that you would like to give Personal Assistan...