Users can belong to multiple organizations within Together, such as their internal company organization and an external organization like a professional association. The login experience has been updated to streamline access and ensure Users are directed to the correct authentication flow.
How Login Works for Multiple Organizations
The login process now begins by identifying the User’s organization before authentication. This ensures Users are routed to the correct login method based on the selected organization.
Login Process
Follow these steps to log in when your email may be associated with one or more organizations:
- Enter your email: The platform will check which organization(s) your email is associated with.
- Select your organization (if prompted): If your email is linked to multiple organizations, choose the organization you want to access.
- Authenticate: You will be directed to the appropriate login method for that organization:
- Email and password login
- Single Sign-On (SSO) redirect
If a User is only associated with one organization, they will not be prompted to select an organization. Instead, they will be immediately redirected to the appropriate authentication method after entering their email.
Switching Between Organizations
After logging in, Users can switch between organizations from within the platform.
- Select the organization logo in the top-left corner.
- Choose another organization from the list.
Depending on the organization’s authentication method, Users may need to log in again when switching.
Joining Additional Organizations
Users cannot independently join new organizations. To access another organization:
- An Admin from that organization must add the User.
- Once added, the User can log in using their existing email.
Admin Considerations
Each organization in Together operates independently, with strict data separation between them.
Organization Isolation
User data is not shared across organizations. This means:
- Profiles, participation, and activity are unique to each organization.
- Admins can only view User data within their own organization.
Admins cannot see or access information about Users that exist in other organizations, even if the same email is used.
Billing Implications of Cross-Organization Participation
If a User participates in matches across different organizations, they will be considered an active User for each and billed accordingly to each organization's account. This ensures that each organization's usage and participant engagement are accurately reflected in billing.
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