FAQs for Users

Samar Sanghera
How do I add Together in Teams?
If your Teams organization does not automatically include the Together Platform App, you can add ...
How do I change my notification preferences?
Staying informed about important updates and reminders is crucial, especially when it comes to yo...
How to Reset Your Password
Locked out of your account? You can easily reset your password from the login page on Together:
T...
What are Together's password strength requirements?
For those organizations who do not use SSO to sign in to Together and have opted for the Email an...
How-to create an AI-Powered Profile Bio
Let's start by logging into the Together Platform. Once successfully logged in, click on the Prof...
How do I change my email?
Together currently supports two different types of sign-in methods for organizations to take adva...

Joey
How do I change my profile picture?
On the home page, click on Profile.
Then click on the camera icon beside your initials.
You wil...
How do I change my timezone?
Making changes to your Profile settings is quick and easy in the Together platform. If you ever n...
How to Turn off Matching Requests
Sometimes you might need to pause your ability to receive additional requests in your mentorship ...
How do I freeze/unfreeze my account?
Sometimes you might want to pause your enrolment in a program for whatever reason: not enough ban...

Joey
Managing which programs you're enrolled in
You may be enrolled in multiple programs at once. To view the programs you are actively a part of...
Mentorship Handbooks
Mentorship is a critical aspect of personal and professional development, and it can take many fo...
Mentorship Agreement & Final Assessment
What is the Mentorship Agreement?
The mentorship agreement is a guide for mentees to decide what ...
Preferred Meeting Hours
What is Preferred Meeting Hours?
Preferred meeting hours is a feature that is offered to support ...

Joey
Profile Settings
From your home page, click on Profile.
Click on Settings. You will see three areas - 1) a link t...
Webinar: Keys to Great Mentorship
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